Reporting principles

This is the sixth annual CSR report published by the VELUX Group.

The purpose of our CSR report is to provide stakeholders with a transparent, fair and balanced view of how the VELUX Group works with Corporate Social Responsibility to fulfil our objective to be a Model Company. 

The VELUX Group compiled the company’s CSR report 2016 using the Global Reporting Initiative (GRI), Sustainability Reporting Guideline as methodology.

Corporate Social Responsibility is governed by the VELUX Management Group. 

The CSR Committee is responsible for setting the direction in CSR related strategies, goals and follow-up. The members of the CSR Committee represent the VELUX Management Group in operations, brand, communication, marketing, HR and strategy. 

The implementation of CSR activities is organised as projects in the start-up phase. Implementation and daily activities are managed by the line organisation to ensure integration into daily business. 

Scope of the report
Unless otherwise stated, all data and reporting relates to the entire VELUX Group, i.e. production sites, distribution centres, administration and sales companies. Suppliers and other third parties are included where relevant.

The report covers the 2016 calendar year. 

Stakeholder inclusiveness
The CSR reporting of the VELUX Group incorporates our various stakeholders and is targeted at politicians, authorities, interest groups, journalists, CSR professionals, as well as current and potential employees, on a global scale. 

Materiality criteria – reporting on what matters most
Materiality is the guiding principle that ensures our reporting is relevant and focused on what matters.

Materiality determines the issues most important to our stakeholders and to our own business, and forms the backbone of our CSR activities and reporting. 

We have identified the economic, environmental and social issues that are of importance to the assessment and decisions of our stakeholders and where we, as a business, have significant influence − upstream in our supply chain, at our suppliers and our own operations, and downstream in the supply chain, through our products and how we act in the market.

Materiality matrix

Collecting and processing data
The data is collected annually according to a fixed reporting procedure. Data was compiled for the calendar year 2016 as end-of-year data with the exception of brand and satisfaction tracking, which was compiled during the year.

Sustainable products
Life cycle assessment:
Life cycle CO2 emissions calculated for a VELUX GGL roof window installed in a typical house in Würzburg, Germany. The pane is changed after 20 years and the blackout energy blind is changed every 15 years. Transport is included in each of the steps from raw material to disposal.

The Life Cycle Assessment is based on VELUX LCA model 1.21, according to EN 15804:20122 and EN ISO 14044:20083. The assessment was carried out by VELUX A/S and was independently verified externally according to EN 15804:2012. Independent third-party verifier: FORCE Technology

Product quality:
The data on warranty service in the first three years was collected and processed by the VELUX Group’s quality function.

Fair competition:
Data on anti-corruption e-learning comes from completed registrations in the e-learning software. Anti-competitive behaviour (Annual Declaration), is based on the number of general managers who signed the declaration. The declarations were collected by Legal Affairs in early 2017, declaring no breaches to competition law had occurred during the year.

Sustainable business activities
People development and diversity:
The data was collected and processed by the VELUX Group’s HR function. The term senior managers is used for general managers in sales and production companies, for employees referring directly to the VELUX Management Group and for other selected key employees. Employee numbers are defined as head count and calculated at end of year.

Our performance results from the Global Employee Survey are compared to the external benchmark: Ennova’s Global Employee and Leadership Index survey.

We compare gender diversity to the external benchmark from the Confederation of Danish Industry’s analysis of women in senior management and boards.

Employee Foundation:
The data was collected and processed by the Employee Foundation. The figures are based on financial registrations also used in the annual report of the foundation, and hence subject to financial audits.

Safe and healthy workplace:
The health and safety data in the report was collected, compiled and validated by the VELUX Group’s HS&E function.

Climate and energy:
The environmental data in the report was collected, compiled and validated by the VELUX Group’s HS&E function.

Waste and environment:
The environmental data in the report was collected, compiled and validated by the VELUX Group’s HS&E function.

Sustainable sourcing
Sustainable wood:
The data is from FSC and PEFC chain of custody registrations of purchased wood for the European factories. These are consolidated SAP registrations that are subject to FSC and PEFC audits. We benchmark our own performance with the global performance level evaluated by UNECE and FAO “Forest Products – Annual Market Review 2014-2015”

Code of conduct:
The data on the number of product-related suppliers that have signed our Code of Conduct was collected, compiled and validated by the VELUX Group’s purchasing function.

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